Garden Merge Support
Email support@snakg.com. We aim to reply within two business days.
Frequently asked questions
How do I restore purchases?
Sign in with the Apple Account you used to purchase, then open Garden Merge and choose Restore Purchases in the game’s settings. This can restore eligible purchases such as Remove Ads and an active Monthly Pass. Consumed items cannot be restored.
How do I cancel my subscription?
On your iPhone, open Settings → your name (Apple ID) → Subscriptions. Select the Garden Merge Monthly Pass and tap Cancel Subscription.
How do I turn off personalized ads?
Open iPhone Settings → Privacy & Security → Tracking and turn off tracking for Garden Merge if it is listed. In the game, open Settings → Privacy & Ads to update the available ad privacy preferences. You may still see non-personalized ads.
How do I delete my data?
Email support@snakg.com to request deletion and include your in-game player ID so we can locate your data.